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Airlines rating

Scandinavian Airlines ( SAS )
69 place

Scandinavian Airlines ( SAS )
4.05

Scandinavian Airlines ( SAS )
Scandinavian Airlines ( SAS )
Voting started: 20 March, 2013
Passengers voted: 533
Parameters evaluated: 20 698
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Appearance
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Scandinavian Airlines ( SAS )
SAS - Scandinavian Airlines is the largest Scandinavian air carrier (Denmark, Sweden, Norway). It is a member of the Star Alliance is is one of its founders, that is why its en-route chart covers virtually the whole world. SAS is one of the oldest airlines founded in 1946 and earned a reputation of a reliable airline. The en-route chart of SAS includes more than 190 destination in Asia, Europe, and North America. Sas operates noth regional and long-range flights.
Basic information
Country: Sweden
Year of founding: 1946
IATA code: SK
ICAO code: SAS
Digital code: 117
Airline contacts
Official website: www.flysas.com
Address: Head Office, Frosundaviks Alle 1, 19587 Stockholm, Sweden
Phone number: +46 (8) 797 00 00, +45 (3) 232 56 55
Fax: +46 (8) 797 15 15
Array:
Aircraft fleet: Boeing 737-600, Boeing 737-700, Airbus A330-300, Boeing 737-800, Bombardier CRJ-900, Airbus A340-300, Airbus A319-100, Airbus A320-200, Airbus A321-200, Airbus A350-900

FEEDBACKS ABOUT THE AIRLINE (6)

Lars Diederich
17 November, 2020
3 Business-Flüge in die USA im März 2020 von SAS aufgrund der Corona-Pandemie storniert. Auf die Rückerstattung des Geldes warte ich jetzt im November 2020 immer noch. Angelegenheit ist mittlerweile rechtsanhängig. Bin mal gespannt ob und wann ich die über 5TEUR zurückbekomme. Mein Fazit: SAS nie wieder :-(
Tony Flegar
27 October, 2019
Ich wollte, ich hätte m it SAS fliegen können. Für mehrere Wochen bot SAS ein günstiges `Fangangebot` von Frankfurt nach Keflavik an. Seltsamerweise konnte das Ticket `aus technischen Gründen` nicht angefertigt werden. Stattdessen bot mir SAS ein teureres Ticket an. SAS agiert m.E. in betrügerischer Weise und versucht Kunden mit fingierten Flugtickets zu fangen. Leider gibt es seitens der EU oder Gewerbeaufsicht keine Möglichkeit SAS für diese betrügerische Methode zur Rechenschaft zu ziehen.
Matthias Fahrner
17 August, 2018
SAS offers the average service of a third-world airline very much overpriced. Very old airplanes, in our case we had to get to another one, because the one we had entered was not save to fly. Announcements were very long in Norwegian but not understandable in English - oh yes, they can speak German too, but only when they annoyingly announce the commercial offers over and over again. Included is even on 2,5h flight only coffee and tea, nothing else (even no mineral water) to drink or to eat. Of course, there is none entertainment system whatsovever on any of the - without exception - very old planes (we could test 5 during this holliday, also because of the safety problem). Some of the crew tries its best to facilitate a little bit, but the pursers (chefs de cabin) are very unfriendly and not helpful at all. They bluntly and openly refused to offer the official EU Passenger Right Information (the said they had none on board) - and the descended so fast, just to avoid 2h delay (it was then 1:55h), that everyones ears went aching for the rest of the day. This would be worth - besides closing by overseeing authorities! - only prices of Ryan Air or so, but is offered by Star Alliance (be cautious!) for middle and high price segment! Unaceptable and the only thing you wish during the flights is bankcruptvy which is sure to come sooner or later, well earned.

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