ITA Airways Reviews, flights, hand luggage, seat reservation, phone number and contacts

Airlines rating

103 place

ITA Airways

3.86

ITA Airways

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Rating rules

Voting started: 06 September, 2012

Passengers voted: 888

Parameters evaluated: 37 989

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Alitalia is a national Italian carrier, the largest one in the country. The airline was founded on 16 September 1946 as Alitalia - Italiane Internazionali Aerolinee, and since 27 June 2001 it has been a mamber of Sky Team alliance. In 2009, it merged with Air One, an Italian Airline. The result of the merger, besides the increase in the number of aircrafts, was the increase of the destination numbers in Italy up to 74, and weekly number of flights grew up to 2,500. The flights depart from 6 airports: Rome (Leonardo da Vinci), Milan (Malpensa), Turin, Venice (Marco Polo), Naples (Capodichino) and Catania (Fontanarossa).

Basic information

Country:

Italy

Year of founding:

1947

IATA code:

ICAO code:

AZA

Digital code:

Country:	Italy
Year of founding:	1947
IATA code:	AZ
ICAO code:	AZA
Digital code:

Airline contacts

Official website:

www.alitalia.com

Address:

Piazza Almerico da Schio - Palazzina RPU 00054 Fiumicino (RM)

Phone number:

+39 (06) 65 62 1

Fax:

+39 (06) 65 62 1

E-mail:

Official website:	www.alitalia.com
Address:	Piazza Almerico da Schio - Palazzina RPU 00054 Fiumicino (RM)
Phone number:	+39 (06) 65 62 1
Fax:	+39 (06) 65 62 1
E-mail:

Aircraft fleet: Embraer ERJ175, Airbus A330-200, Embraer ERJ190, Airbus A320, Airbus A321, Airbus A319, Boeing 777-200 ER

FEEDBACKS ABOUT THE AIRLINE (5)

Ferdi Braka

02 January, 2019

Milchpulver statt Milch ! Wein aus Tetrapack ! Schlangen und Unfähigkeit von Anfang bis Ende Musste sogar Anwalt einschalten, da ich 100 Euro zahlen sollte damit sie meinen Namen richtig schreiben.. Briefe des Anwalts und meine emails bis heute (3/4 JAhr später) nicht beantwortet...habe Verfahren eingestellt aus Zeitmangel. Aber eine schlechte Bewertung musste ich für meine Mitmenschen abgeben.... Warnung Warnung Warnung !!! Werde NIE mehr diese Gesellschaft benu

Nico Klessmann

02 January, 2019

Katastrophe ! Das ist die schlechtestes Fluggesellschaft aller Zeiten !!!

Christian Gruber

10 July, 2017

Nun wird auch klar, warum der `Pleitegeier` über der Alitalia seine Kreise zieht. Wir haben insgesamt 4 Flüge gebucht (TXL-ROM/Rom-Brindisi und Bari-Rom/Rom-TXL). Auf dem Hinflug von TXL nach Berlin hatte wir eine alte Maschine und Null Beinfreiheit. Alle Flüge hatte deutliche Verspätungen (mehr als 1 Stunde). Daher ist auf eines sicherlich Verlass: die Unpünklichkeit dieser Airline. Und das Zubuchen von Gebäckstücken war online überhaupt nicht möglich und musste daher an den Flughäfen eingeplant werden. Also bitte niemals vergessen, Gepäckstücke gleich mitzubuchen.