Czech Airlines Reviews, flights, hand luggage, seat reservation, phone number and contacts

Airlines rating

37 place

Czech Airlines

4.23

Czech Airlines

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Rating rules

Voting started: 14 September, 2012

Passengers voted: 1 405

Parameters evaluated: 50 276

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

CSA Czech Airlines is a national airline of Czech Republic based in Vaclav Havel Airport Prague. The company operates flights in Europe, Middle East, and Asia. It also operates charter and cargo flights. It is a member of SkyTeam alliance.

Basic information

Country:

Czech Republic

Year of founding:

1923

IATA code:

ICAO code:

CSA

Digital code:

064

Country:	Czech Republic
Year of founding:	1923
IATA code:	OK
ICAO code:	CSA
Digital code:	064

Airline contacts

Official website:

www.czechairlines.com

Address:

City Service Centre V Celnici 5 110 00 Praha 1

Phone number:

+42(0) 220 116 220, +42 (0) 239 007 007, 0 800 310 310

Fax:

+42 (0) 220 115 397, +42 (0) 224 314 273

E-mail:

[email protected]

Official website:	www.czechairlines.com
Address:	City Service Centre V Celnici 5 110 00 Praha 1
Phone number:	+42(0) 220 116 220, +42 (0) 239 007 007, 0 800 310 310
Fax:	+42 (0) 220 115 397, +42 (0) 224 314 273
E-mail:	[email protected]

Aircraft fleet: Airbus A330-300, Airbus A319-100, Airbus A320-200, ATR-42-300, ATR-72-202

FEEDBACKS ABOUT THE AIRLINE (5)

Christina Ninnemann

06 July, 2018

Mein Mann hatte für heute einen Flug von Hmburg mit Umstieg in Prag nach Stockholm gebucht.Flug von Hamburg nach Prag war pünktlich und O.K. In Prag dann gebuchter Weiterflug nach Stockholm gecancelt.Informationen wie es nun weitergeht mehr als mangelhaft Über 1 1/2 Stunden Wartezeit bis überhaupt etwas über Weiterflug zu erfahren war.Danach nochmals mindestens eine Stunde am Flughafen gewartet.Ankuft in Stockholm total verspätet.Geplante Weiterreise von dort mit der Bahn zum Reiseziel nicht mehr möglich so dass Hotelübernachtung in Stockholm nötig.Auf Airlinesseite Meine Buchungen keine Informationen zu finden weder vor noch nach Absage des Fluges ab Prag.Bin total sauer. Wichtiger Termin in Schweden dadurch geplatzt.Bei Eurowings wird man vorab!! wenigstens über den Flugausfall informiert und hat die Möglichkeit somit auch vorher umzubuchen oder zu stornieren.Wenn das der Service dieser Airline ist buche ich nie wieder.

Angela Pontes Rodriguez

01 August, 2017

I have no complains at all, the flight was perfect! The only thing that I would add, it would be some catering but for free. Paying what we have to pay fro Czech airlines flights, at least we deserve some snack (sandwiches, chocolates...) in the plane, as Lufthansa does.

Natascha Dalgge-Momme

11 July, 2017

Obwohl die Gebühr für das Aufgeben des Koffers von Hamburg nach Prag gezahlt und abgebucht worden ist, behauptete die Angestellte am Schalter, keinen Zahlungseigang zu sehen. Die Fluggesellschaft schuldet mir € 35,-.